• Mon - Fri 8:00 - 20:00 CET, Sat 9:00 - 14:00, Sun closed
  • +34 91 436 82 17
  • Paseo de la Castellana 259, Madrid, Spain
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Custosvia International
Isabel Romero, Chief Executive Officer

Isabel Romero - Chief Executive Officer

Isabel leads Custosvia International from Madrid, overseeing vault custody, insured logistics, and client relationships across Europe, the Middle East, and the Americas. She focuses on clear reporting, discreet service, and strict chain-of-custody standards for every assignment.

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Background & Qualifications

Isabel has spent more than twenty years in precious-metals logistics and institutional custody. Before Custosvia, she managed cross-border bullion movements for private banks and family offices in Spain and Switzerland.

  • Leads vault intake, insurance, and compliance policy
  • Direct oversight of Madrid headquarters and regional directors
  • Primary contact for institutional onboarding and audits

Areas of Responsibility

Isabel works with the vault, logistics, and client-relations teams to deliver one accountable service for storage and shipping. She ensures every movement is documented, insured, and handled with discretion.

  • Segregated vault custody and allocation reporting
  • Armored, air, sea, and rail transit planning
  • Client agreements, insurance limits, and customs coordination
  • Escalation point for urgent or high-value movements

For vault storage, insured shipping, or a confidential discussion about your requirements, contact our Madrid desk. Our team will respond with clear next steps and timeline options.

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Need secure vault storage or insured shipping? Speak with our Madrid desk.

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